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Privacy Policy

A legal disclaimer

The Downieville Community Hall (DCH) is committed to protecting your privacy and personal data. This policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We only collect personal information that is necessary for us to carry out our functions as a community hall and event space. This information is typically collected when you interact with us through bookings, mailing list sign-ups, or general inquiries.

The types of information we may collect include:

  • Contact Information: Your name, email address, phone number, and postal address (collected via booking forms, contracts, and mailing list sign-ups).

  • Event Details: Information related to events you organize or attend at the Hall (e.g., date, time, purpose of booking).

  • Financial Information: Details necessary to process payments for bookings (we do not store full credit card details but rely on secure third-party payment processors).

  • Website Usage: Non-personal information about your visit to our website (e.g., IP address, pages visited) using cookies or similar technologies to help us improve the website.

2. How We Use Your Information

We use the personal data we collect for the following essential purposes:

  • To Manage Bookings and Contracts: To process your hall rental applications, manage your event, provide the services you have requested, and fulfill our contractual commitments to you.

  • Communication: To respond to your inquiries, send booking confirmations, provide updates about your event, and inform you of important information related to the Hall.

  • Administrative and Legal Requirements: To manage our finances (e.g., invoicing, accounting) and to comply with any legal obligations or insurance requirements (e.g., retaining financial records).

  • Marketing/Updates (with Consent): If you have explicitly opted in, to send you newsletters, updates about Hall events, or other relevant community information.

3. Sharing Your Information

The Downieville Community Hall will never sell or rent your personal information to third parties.

We may share your information only with:

  • Service Providers: Trusted third-party service providers (such as website hosts or payment processors) who require the information to perform a service on our behalf (e.g., secure payment processing). We ensure these providers are obligated to keep your information secure and confidential.

  • Legal/Regulatory Bodies: If we are legally required to do so by a court order or governmental authority, or to protect the rights, property, or safety of the DCH, our users, or the community.

4. Data Security and Retention

  • We take reasonable steps to ensure your personal data is treated securely, including using strong passwords and restricting access to authorized DCH committee members or staff.

  • We will only keep your information for as long as is necessary to fulfill the purposes outlined in this policy or as required by law (e.g., financial records are typically kept for a set number of years). Once the data is no longer required, it is securely deleted or destroyed.

5. Your Rights

You have the right to:

  • Request Access: Ask for a copy of the personal information we hold about you.

  • Request Correction: Ask us to correct any data that you believe is inaccurate or incomplete.

  • Withdraw Consent: At any time, you may withdraw your consent for us to use your personal data for marketing or other non-essential purposes.

  • Request Deletion: Ask us to delete your personal data, subject to any legal requirements we may have to retain certain records.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact the Downieville Community Hall:

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